At Pineal Guardian, we are committed to ensuring your order arrives safely and on time. Every order is carefully processed, packed, and shipped directly from our authorized warehouse facilities so you can enjoy the authentic Pineal Guardian supplement without delay.
Order Processing Time
- All orders are processed within 24–48 business hours after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation and shipping tracking number once your order has been dispatched.
Shipping Timeframes
For U.S. Customers:
- Standard delivery typically takes 5–7 business days depending on your location.
- Express or priority shipping options (if available during checkout) can reduce delivery times to 2–4 business days.
For International Customers:
- International orders may take 10–15 business days for delivery, depending on customs clearance in your country.
- Some regions may experience delays due to local import procedures.
Note: Delivery estimates do not include order processing time or potential customs delays.
Shipping Costs
- Free shipping is available on select packages or promotional offers.
- Shipping fees for other orders are calculated at checkout and may vary based on location and weight.
- All international customers are responsible for any custom duties, import taxes, or local fees imposed by their country.
Tracking Your Order
Once your package has been shipped, you’ll receive an email containing your tracking ID and a link to follow its journey.
You can track your shipment anytime using the provided tracking number.
Lost, Delayed, or Damaged Packages
If your order is lost, delayed, or arrives damaged, please contact our support team immediately at
📧 contact@pinealgurdian.com.
We will assist you in investigating the issue and arranging a replacement or refund based on our policy.
Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate before confirming your order.
If an order is returned due to an incomplete or incorrect address, additional shipping costs may apply for resending the package.
Questions or Assistance
Our customer support team is always ready to help. For any shipping or delivery-related queries, reach out to us at:
📧 contact@pinealgurdian.com
We aim to respond within 24 business hours.
